Privacy Policy

RHOMBUS TECHNOLOGIES LLC recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy sets out how RHOMBUS TECHNOLOGIES LLC uses and protects any information that you give RHOMBUS TECHNOLOGIES LLC when you use this www. hofs.app or the RHOMBUS TECHNOLOGIES LLC mobile application called “HoF” and “Hof Chef” or any other digital medium and other offline sources of our Company. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy as it describes how we treat user information we collect from you, the policies and procedures on the collection, use, disclosure and protection of your information when you use our RHOMBUS TECHNOLOGIES LLC Platform.

This Privacy Policy applies to current and former visitors to our RHOMBUS TECHNOLOGIES LLC Platform and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. RHOMBUS TECHNOLOGIES LLC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.]

DEFINITIONS:

The terms "HOF", "Company", "we", "us" and "our" refer to the Rhombus Technologies LLC.

The term "RHOMBUS TECHNOLOGIES LLC Platform" refers to its website or the RHOMBUS TECHNOLOGIES LLC mobile application called “HoF” and “Hof Chef” or any other digital medium and other offline sources.

HoF provides an online marketplace in which Sellers (defined below) can list, offer, sell and deliver food items and meal orders to the general public, and customers can browse and purchase Meals (collectively, including the Site and any related mobile applications, the “Service”).

Before using the Service or submitting any information to HoF, please review this Privacy Policy carefully and contact us at support@hofs.app if you have any questions. By using the service, you agree to our Terms of Service and the practices described in this Privacy Policy. If you do not agree to this Privacy Policy and our Terms of Service, please do not access the Site or otherwise use the Service.

1. INFORMATION WE COLLECT

We gather information in the following ways:

Information You Provide

We collect data that you voluntarily share with HoF, including when you:

Fill out or update required and optional profile details during sign-up or while using the Service.
Contact us via email.
Complete a contact form on the Service.
Make a purchase.
Participate in a promotion.
Apply for a job.

The type of information collected depends on what you choose to share but may include:

Your name, email address, phone number, and account credentials.
Demographic details (such as gender, race, and country).
Your delivery address and other profile preferences.
Employment information (including work and education history, transcripts, and references for job applications).
Messages, reviews, and feedback you submit about Sellers’ Meals, which may be publicly displayed at the Seller’s discretion.
Payment details needed for transaction processing via Stripe, Inc. (“Stripe”). Purchases made through the Service are also governed by Stripe’s terms and privacy policy.
Messages exchanged between users and Sellers through the Service (e.g., chat functionality).
Contact details of individuals you invite to the Service, including their name, email, and phone number, collected with your consent to fulfill your request. This feature is for U.S. residents only, and by using it, you confirm that both you and your contacts are based in the U.S. and that you have their permission to share their information.

Information from Social Media Pages and Chatbots

We manage pages on social media platforms like Instagram, Twitter, LinkedIn, and Facebook (“Social Media Pages”). When you interact with these pages or our chatbot (e.g., on Facebook Messenger), we collect any details you provide, such as your contact information. If you reference HoF publicly on social media (e.g., using a related hashtag in a post or tweet), we may feature your mention in connection with our Service. Additionally, social media platforms may share aggregate data and insights about user interactions with our pages.

Information from Social Media Log-ins

We may integrate pixels or SDKs into our Service, allowing you to log in to HoF using social media credentials. If you use this feature, we receive information from the social media platform based on your authorization. Note that the platform itself may also collect data about you independently.

Information Collected Automatically from Your Use of the Service

When you visit or interact with the Service, we automatically receive data about your usage. This may include:

Log data: Your IP address, browser type and settings, date and time of access, and details about how you interact with the Service.
Device information: Your device name, operating system, internet service provider, regional and language settings, device identifiers (e.g., IP address), and browser type. The specifics of this data depend on your device settings.
Usage information: Insights into how you engage with our Service, including the content you view, features you use, actions you take (such as browsing or purchasing Meals), emails you read, and the timing, frequency, and duration of your activities.

Additionally, we track metrics such as the number of visitors to the Service, peak visit times, pages viewed, links clicked, text entered, mouse movements, referral sources (e.g., Google, Facebook), browser types, and general or precise location data (e.g., city-level from an IP address or exact latitude/longitude for meal delivery).

Information from Third-Party Sources

We may collect data from external sources, including:

Data brokers who provide supplemental information.
Partners offering co-branded services, distributing our products, or participating in joint marketing efforts.
Public sources, including publicly available data.

Information Collected from Sellers

If you sign up as a Seller on the Service, we gather details such as:

Your name, email address, phone number, and mailing address.
Health code enforcement agency permit number (where applicable).
Government-issued identification (e.g., driver’s license).
Demographic details, account credentials, and financial information.
Additional information collected by service providers assisting in the Seller process.

This data is used to create and manage your HoF account and facilitate communication between you and customers purchasing Meals through the Service.

We use cookies to operate and manage our Site, collect usage data, enhance security, serve advertisements outside our Service, and improve user experience. A "cookie" is a small data file sent to your browser by a website. Cookies may be temporary (session cookies), which expire when you log out, or long-lasting (persistent cookies), which remain on your device until they expire or are deleted. Persistent cookies help recognize your device on future visits. For more details, visit www.allaboutcookies.org.

Pixels

We use tracking pixels (also called web beacons), which are snippets of code embedded in websites, videos, emails, or ads that send data about your activity to a server. Pixels can be image-based (tiny graphics) or JavaScript-based. When you interact with a pixel, it may allow us or third parties to drop or read cookies on your browser. These pixels, including those from Facebook and GetEmail, help us measure conversions, deliver targeted ads outside the Service, and enable integrations such as linking our Service with your social media accounts.

Analytics

We use analytics tools like Google Analytics to understand user behavior and improve the Site. These tools use cookies to track and report site usage. To learn more about Google’s data practices, visit Google’s Privacy Policy. To opt out of Google Analytics tracking, visit Google Analytics Opt-Out or Google Ads Settings.

Online Tracking and Targeted Advertising

Our advertising and analytics partners, including Facebook and Google, use cookies, pixels, and similar tracking technologies to monitor your browsing behavior over time and across various sites. This data helps deliver relevant ads on different platforms.

We also use audience matching (a type of targeted advertising) to reach people who have previously visited our Service or have similar interests. This involves sharing hashed email addresses with ad partners or embedding their tracking pixels in our Service to match common data points. For example, we use the Facebook pixel and may share your email address with Facebook for Custom Audiences.

Third parties involved in targeted advertising may act as our service providers or process data independently. We encourage reviewing their privacy policies and terms for more details.

Do Not Track (DNT) Signals

Our Site does not currently respond to “Do Not Track” (DNT) signals and will continue to function as described in this Privacy Policy regardless of a DNT request. If we begin honoring DNT signals in the future, we will update this policy accordingly. For more on DNT, visit www.allaboutdnt.com.

2. How We Use Your Information

We collect and use your information for business and commercial purposes as outlined in this Privacy Policy. This includes:

Providing the Service, including our online marketplace where Sellers can offer food items and customers can place orders, rate, and review Meals.
Responding to inquiries, comments, feedback, or questions.
Processing and facilitating your orders.
Sending administrative updates, including Service notifications, feedback requests, and policy changes.
Analyzing user interactions with our Service.
Enhancing and maintaining the Service, as well as other HoF websites, apps, products, and marketing efforts.
Developing new features, products, and services.
Preventing fraud, misuse, and security breaches within our Service, IT systems, and networks.
Running promotions, verifying eligibility, and delivering prizes when applicable.
Complying with legal obligations, protecting rights, privacy, safety, and property—for HoF, our affiliates, users, or third parties.
Fulfilling other purposes based on your direction or with your notice and consent.

Aggregated or De-Identified Information

We may aggregate or de-identify information so that it no longer personally identifies you. This data may be used for any purpose, except where restricted by law.

Marketing

We may use your information to inform you about products and services that may interest you. If you provide your email or consent to receive marketing messages, we may send you special offers via email, SMS, or phone calls.

You can manage your marketing preferences by:

Following the opt-out instructions in promotional emails.
Adjusting your settings in your account.
Replying “STOP” to opt out of text messages.
Requesting removal from call lists during any phone call.
Contacting us at support@hofs.app to unsubscribe from marketing communications.

Even if you opt out of marketing, we may still contact you about your account, service updates, and other administrative matters.

3. SHARING AND DISCLOSURE OF INFORMATION

We share the information we collect in accordance with this Privacy Policy. Below are the categories of parties with whom we may share your information:

Service Providers: We share information with third-party service providers who help us operate our business and perform essential functions. These include hosting services, cloud storage, IT providers, email communication platforms, payment processors, customer support tools, and web analytics providers. These service providers process data based on our instructions, but they may also use aggregated or de-identified information for lawful purposes.
Sellers: Information is shared with Sellers on the Service to facilitate orders, provide feedback and ratings, address customer inquiries, enable marketing efforts, and comply with legal requirements.
Vendors & Third Parties: We collaborate with vendors and external parties for analytics, advertising, delivery, and marketing services. Some of these parties act as service providers, while others determine how to process the data independently.
Other Users of the HoF Service: In jurisdictions where third-party delivery is restricted, we may share necessary information (such as home addresses and contact details) with other users to complete an order (e.g., meal pickup or delivery). If you receive another user’s information, you must use it solely for the intended purpose.
Business Partners: We share information with our partners when offering co-branded services, distributing our products, or engaging in joint marketing efforts.
Promotions: If you enter a promotion, your information may be shared with sponsors or co-organizers as outlined in the official rules. This could include listing winners publicly or using your name, voice, or likeness for promotional purposes, where permitted by law.
Public Profile & Feedback: Any information you choose to make public on the Service—such as profile details (e.g., profile picture) or reviews of Sellers and Meals—may be accessible to others. Consider carefully before sharing, as publicly posted information may not be editable or removable.
Business Transfers: In the event of a merger, acquisition, financing, bankruptcy, restructuring, or other business transition, your information may be disclosed during due diligence and transferred to the successor entity as part of the transaction.
Legal & Security Purposes: We may disclose information when legally required or in good faith to:
- Comply with legal obligations, including national security or law enforcement requests
- Protect our rights, property, or users
- Prevent fraud or unauthorized activities
- Respond to urgent situations to protect health, safety, or public welfare
- Address legal claims or liabilities

We review all legal requests for validity and, whenever possible, will notify you if your information is being disclosed unless legally prohibited. If required under the Microenterprise Home Kitchen Operation (MEHKO) law in California, we may also disclose permit holder information to regulatory agencies, including customer complaints and customer lists.

Affiliates: We share information with affiliated entities under common ownership or control with HoF. These affiliates may use the data in accordance with this Privacy Policy, either as service providers or for internal business purposes.
User Requests & Consent: We may share your information at your request or with your explicit consent.

Additionally, we may share de-identified or aggregated data that does not personally identify you, except where prohibited by law. For details on your rights regarding data sharing, refer to the “Your Rights and Choices” section below.

4. YOUR RIGHTS AND CHOICES

Most web browsers have a "help" section that provides instructions on how to receive alerts when a new cookie is set and how to disable cookies. You can refer to the following links for guidance on adjusting cookie settings in popular browsers:

Internet Explorer
Mozilla Firefox
Google Chrome
Apple Safari

Please be aware that restricting cookies may limit access to certain parts of the Site and prevent you from fully utilizing its features.

Advertising networks may use cookies to collect information. Many of these networks allow users to opt out of targeted advertising. To learn more and opt out, visit the Network Advertising Initiative’s resources at http://www.networkadvertising.org and follow the provided instructions. Additionally, you can opt out of targeted ads through the Digital Advertising Alliance:

For website-targeted ads: https://www.aboutads.info/choices
For app-targeted ads: https://www.aboutads.info/appchoices

Please note that opting out prevents selected advertisers from delivering certain targeted ads to you but does not eliminate all targeted content or advertisements.

If you prefer that we do not share your data with third parties for Matched Ads, please reach out to us via the “Contact Us” section and request to opt out. We will remove your data from any future lists shared for this purpose. Alternatively, you may contact the relevant third party directly to opt out.

You can also limit the use of your mobile device data for targeted advertising by adjusting your device’s privacy settings:

For iOS devices: Turn off “Tracking” and “Apple Advertising”
For Android devices: Enable “Opt out of Interest-Based Ads”

Keep in mind that opting out applies only to the specific browser or device used for the request. We are not responsible for the accuracy, effectiveness, or enforcement of opt-out mechanisms provided by other entities.

5. DATA RETENTION AND DELETION

We keep information for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law (e.g. for tax, legal, accounting or other purposes), whichever is the longer period of time.

Upon your request, we will take steps to delete the information we have collected from you; however, we may retain information that we have a legal obligation or business need to maintain so long as is reasonably necessary. You may request deletion of your information by emailing us at support@hofs.app.

6. UPDATE YOUR INFORMATION

Please log in to your account or contact us at support@hofs.app if you need to change, remove, or correct your information. Please note that we will retain and use information about you as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you are a California resident, please see the additional disclosures at the end of this Privacy Policy.

7. CHILDREN

Our Service is intended for a general audience and is not aimed at children. HoF does not knowingly collect personal information from children as defined by the U.S. Children’s Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe your child has provided personal information to HoF through the Service, please contact us at support@hofs.app. We will make reasonable efforts to delete that information from our databases in compliance with COPPA

8. LINKS TO OTHER WEBSITES

The Service may contain links to other websites not operated or controlled by HoF, including social media services. The information that you share with and that is collected by these other parties will be governed by the specific privacy policies and terms of service of the other party and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the other party directly for information on their privacy practices and policies.

9. SECURITY

You use the Service at your own risk. We implement and maintain commercially reasonable technical, administrative, and organizational measures to protect information about you both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail. Please keep this in mind when disclosing any information to HoF via the Internet.

10. CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy at any time. When we do, we will post an updated version on this page, unless another type of notice is required by the applicable law. By continuing to use our Service or providing us with information after we have posted an updated Privacy Policy, or notified you by other means if applicable, you consent to the then posted Privacy Policy and practices described in it.

11. CONTACT US

If you have any questions about our Privacy Policy or information practices, please feel free to contact us at support@hofs.app

This Privacy Policy has been designed to be accessible to people with disabilities. If you experience any difficulties accessing the information here, please contact us at support@hofs.app

We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your request.

California Shine the Light
If you are a resident of California, you have the right to request (i) a list of the categories of personal information we shared with third parties in the previous calendar year for their own direct marketing purposes, and (ii) the categories of third parties with whom we shared such information. To make this request, please send an email to HoF at Support@hofs.app, clearly indicating that you are submitting a "California Shine the Light" request, and include your full name, mailing address, email address, and phone number. We may ask for additional details to verify your identity. Please note that we are only required to respond to such requests once per calendar year.